Every dispute has a due date, a reason code, and a predictable evidence file. This kit gives you the letter per reason code, the checklist that decides what to attach, and the workflow to submit on time.
13 files · markdown · works with any payment provider that accepts dispute evidence
Fraudulent, not received, not as described, duplicate, subscription canceled, unrecognized — full English + short Spanish for the top codes.
The 8 questions that decide every dispute — and when it's smarter not to fight.
Day 0 → submission → monthly review with a win-rate method per reason code.
Descriptor, instant receipts, cancellation self-service — the 6 fixes ranked by impact.
Works with Stripe, Shopify Payments, PayPal, Braintree — anywhere you can submit evidence.
Adoption plan with a desk exercise, so you're fast when a real dispute lands.
vs. dispute services that take a cut of recovered funds — this kit takes 0%.
Instant download · free v1.x updates · 14-day refund · single-business license
Single-business license: use it for your own store's disputes. Resale/redistribution is not permitted.
Yes — v1.x updates are free. Reason codes and provider forms change; the kit gets revised.
14-day refund, no questions asked.
No — and be careful with anyone who promises that. It gives you structure, wording, and evidence discipline; outcomes depend on your case's facts.
Any provider with a dispute-evidence flow (Stripe, Shopify Payments, PayPal, Braintree…). The letters are provider-neutral.
All three are fixable with process — that is what the kit installs.
Evidence arrived after the due date. The SOP makes day-3-before-deadline the rule, not a hope.
A letter that says 'we delivered' without an attached tracking record is an opinion. Every claim gets a numbered exhibit.
A 'fraudulent' rebuttal argues product quality. Match the letter to the reason code — the kit does that mapping for you.
Fraudulent + not-received codes, delivery evidence discipline.
Access logs and delivery receipts are your best friends — the checklist shows how to capture them.
Cancellation and renewal disputes — the most winnable code when your logs are clean.
Handle the occasional disputed invoice without hiring an agency.