# zicula-chargeback-kit — free sample

Three real files from the full kit (18 files), each **trimmed to taste** — enough to
judge the quality, not enough to win a dispute with:

- `evidence-checklist-sample.md` — 3 of the 8 questions from `evidence-checklist.md`,
  with the exact wording the kit uses (reason code from the dispute object, not the
  buyer's message; the ≥3-days-early rule). The full checklist adds where to find the
  evidence for questions 4–8 plus the **verdict guide** — how many items you need
  before fighting, and when a brief accept-loss letter is still worth sending.
- `rebuttal-fraudulent-sample.md` — the opening of letter 1 of 6
  (`rebuttals/01-fraudulent.md`): when to use it and the first 2 of 5 numbered
  evidence points. The full letter adds points 3–5 (3DS liability shift, delivery
  confirmation, post-delivery usage — the point that wins most `fraudulent` disputes
  for digital goods), the closing paragraph, the Spanish short version, and the
  per-code evidence checklist. The other 5 letters follow the same pattern for
  not-received, not-as-described, duplicate, subscription-canceled and unrecognized.
- `timeline-sop-sample.md` — Day 0 of the dispute SOP (`timeline-SOP.md`): log it,
  note the code and due date, don't reply emotionally. The full table adds days 0–3
  (evidence pack, drafting, the every-claim-needs-an-exhibit second read), submission
  day, outcome logging and the 15-minute monthly review with the win-rate rule per
  reason code.

What the full kit adds (the other 15 files):

- 6 rebuttal letters per reason code — full English + short Spanish for the top codes
- The complete 8-question evidence checklist + verdict guide
- The full day-by-day timeline SOP + monthly review method
- `prevent-playbook.md` — 6 prevention fixes ranked by impact (descriptor, instant receipts, CVV/3DS, delivery emails, cancellation self-service, refund-first)
- `PLAYBOOK-14D.md` — the 14-day adoption plan with a desk exercise
- `README-buyer.md` — a first-30-minutes walkthrough where every step ends with a "Success looks like" check
- `MANIFEST.md` + `LICENSE.txt` — the file map and the single-business license
- `screenshots/` — real renders of the kit's own files (generated from the actual files, no mockups)

One-time purchase $49 · free updates for v1.x · 30-day full refund.